On a company retreat last week in Miami, I was pleased to learn one evening that we'd be doing a Go Ruck Scavenger event. Unfortunately, it turned out to be a disappointment.
The first issue was that every participant had to stop working and register an account on the Go Ruck website. This required submitting all sorts of personal information on three different screens, and it took me a few tries to get it to work.
The second problem was the communication of the tasks. They had a pretty cool concept of using an Instagram account and hashtags to take photos of achievements and submit them. However, the sheet listing the tasks was confusing to read, many of the items did not have hashtags associated with them (or several just had the same generic #coolpoints hashtag), there was a whole section of tasks that was too far away with no possible way to achieve them, and there were a handful of tasks that were left off the sheet that we had to manually write down before starting (WTGR?)
Finally, we got to the biggest disappointment of the evening which was a complete deal-breaker for the whole event. After our competitive group ran all around Miami gathering points, it was time to announce the results. The event facilitator (who was not very cheerful) simply announced who came in each place. There was no sheet detailing how the points were achieved, not even on the stupid website that we all had to register for. We pleaded for a breakdown of the results, and all they sent was this screen shot from a phone:
So as I type this, we still have no idea what we got points for, what we didn't, or how any of the teams got their points either. How hard would this be, if someone has already tallied the points anyhow? This entire event had zero legitimacy or accountability.
I think these guys should Go Ruck themselves, so they can experience the frustration of expending so much effort with no results.
Sunday, December 14, 2014
Tuesday, October 28, 2014
Monday, October 13, 2014
This is What is Wrong with The U.S. Medical Care System
The thesis of this blog post is that the problem with the medical system is that it is impossible for consumers to make informed decisions when it comes to medical costs. This is an honest-to-god conversation I just had with a durable medical equipment supplier. I could tell you the name of the company, but I am sure you could have a similar conversation with almost any supplier.
Supplier: Hello sir, I am calling to see if you would like us to send out the medical supplies that your insurance company allows you to refill.
Me: Perhaps, how much do they cost?
Supplier: Oh, don't worry, we will bill your insurance company.
Me: I am sure that you will, but I would like to know how much they are going to cost.
Supplier: I don't have that information.
Me: You are trying to sell me supplies and you don't know how much they cost?
Supplier: I am not trying to sell you anything. This is just a call to see if you want us to ship out the supplies.
Me: Of course you are trying to sell me something. What do you mean that you aren't selling me anything> You are planning to send a bill to my insurance company for purchase of your products.
Supplier: Sir, perhaps you should call your insurance company to find out how much the supplies cost.
Me: How will my insurance company be able to tell me what YOU intend to charge me for these supplies? You can't even tell me that. I want to make an informed decision before I make a purchase, not after I get the bill. How can I compare your prices to other suppliers?
Am I naive in assuming that the real answer is that they will charge the maximum amount that my insurance company will cover?
Supplier: Oh, you can go on Google and see how much they cost.
Me: That will tell me how much other people are charging for their product, not how much you are charging for your product.
Supplier: Sir, do you want me to ship these supplies or not?
Me: I don't think so. Not without pricing information.
Supplier: I have noted that on your account. Thank you and have a wonderful evening.
Supplier: Hello sir, I am calling to see if you would like us to send out the medical supplies that your insurance company allows you to refill.
Me: Perhaps, how much do they cost?
Supplier: Oh, don't worry, we will bill your insurance company.
Me: I am sure that you will, but I would like to know how much they are going to cost.
Supplier: I don't have that information.
Me: You are trying to sell me supplies and you don't know how much they cost?
Supplier: I am not trying to sell you anything. This is just a call to see if you want us to ship out the supplies.
Me: Of course you are trying to sell me something. What do you mean that you aren't selling me anything> You are planning to send a bill to my insurance company for purchase of your products.
Supplier: Sir, perhaps you should call your insurance company to find out how much the supplies cost.
Me: How will my insurance company be able to tell me what YOU intend to charge me for these supplies? You can't even tell me that. I want to make an informed decision before I make a purchase, not after I get the bill. How can I compare your prices to other suppliers?
Am I naive in assuming that the real answer is that they will charge the maximum amount that my insurance company will cover?
Supplier: Oh, you can go on Google and see how much they cost.
Me: That will tell me how much other people are charging for their product, not how much you are charging for your product.
Supplier: Sir, do you want me to ship these supplies or not?
Me: I don't think so. Not without pricing information.
Supplier: I have noted that on your account. Thank you and have a wonderful evening.
"I didn't spend six years in Evil Medical School to be called "mister," thank you very much."
Saturday, October 04, 2014
Satisfying Pouch Size
Sometimes marketing people come up with unusual or bizarre words to promote their products. On a recent product package, I saw the words "satisfying pouch size" to describe the product. I can tell you that this product wasn't a kangaroo.
Can you guess the product?
Can you guess the product?
Monday, June 23, 2014
Honey - Rant and Rave
I love the Honey plug-in for Google Chrome. Have you ever bought something from a website, and you felt like a total loser because you didn't have any secret codes to punch in to the "Coupon" box? You close your eyes and imagine some arrogant twits in cardigans, giving each other high fives as they save 20%, 30%, or more with their special codes.
Well, Honey helps with that. You click the Honey button on your checkout page and it tries a bunch of codes for you until it finds the best one. I've actually found that it works about half the time. So Honey is pretty cool.
Now you may be asking what my rant is about Honey. Well, here you go:
When I installed Honey on my new computer, they confronted me with the above decision - my choices were to either share my friends' personal information or click a button that says I'm a selfish jerk. This is almost as bad as the lady at the grocery checkout who makes me admit that I hate kids with cancer every time I buy a 6-pack.
Sorry honey, the buzz is not in your favor this time.
Well, Honey helps with that. You click the Honey button on your checkout page and it tries a bunch of codes for you until it finds the best one. I've actually found that it works about half the time. So Honey is pretty cool.
Now you may be asking what my rant is about Honey. Well, here you go:
When I installed Honey on my new computer, they confronted me with the above decision - my choices were to either share my friends' personal information or click a button that says I'm a selfish jerk. This is almost as bad as the lady at the grocery checkout who makes me admit that I hate kids with cancer every time I buy a 6-pack.
Sorry honey, the buzz is not in your favor this time.
Tuesday, June 17, 2014
Convenience has never tasted so ... Good
I saw this Chicken 65 sauce mix in the store and I just had to
laugh. The picture at the top shows that all you need to add is some chicken
and a little oil to the box mix to make some yummy Chicken 65. Read
more carefully under "Ingredients required by the customer" and you
found out that you really need to add...
- Chicken
- Cooking Oil
- Eggs
- Yogurt
- Edible orange red colour (wtf?)
- Curry leaves
- Green chillies
- Cilantro
- Mint leaves
Sunday, May 04, 2014
One Platers
I hate people who take only one plate of food at a buffet style restaurant. You know the type. After you declare that you are going back to the buffet for another plate of food, they smugly push their plate forward and declare themselves "full". Oh really, after a small salad and a tiny scoop of cottage cheese, you couldn't possibly eat another bite? Then why the hell did you go to a buffet style restaurant? Sometimes the answer is because they ate something beforehand. Why would you eat just before going to a buffet restaurant? Oh, and the timing is intentional. They wait until you announce your second plate intentions before they let you know that they are one-plating it so they can rub it in with their smug attitude.
My strategy is to maximize the value of what I eat. I skip the cheap and filling stuff like bread and head straight for the good stuff (seafood is often a good choice). By the time I leave, I want the manager shaking his head in fear that they won't afford to stay open if more people like me come to eat. When you go to a buffet restaurant with a one-plater, you have to eat even more to make up for them.
My strategy is to maximize the value of what I eat. I skip the cheap and filling stuff like bread and head straight for the good stuff (seafood is often a good choice). By the time I leave, I want the manager shaking his head in fear that they won't afford to stay open if more people like me come to eat. When you go to a buffet restaurant with a one-plater, you have to eat even more to make up for them.
Saturday, March 01, 2014
Mardi Gras Chaos
According to Fed Ex, delays are expected in THREE states due to Mardi Gras. I hope everyone gets their beads on time.
So much for "When it Absolutely, Positively has to be there overnight" or "The World On Time".
From the FedEx website:
FedEx anticipates local delays in Alabama, Florida and Louisiana Mar. 1-4 because of Mardi Gras 2014 celebrations.
As a result of closed roads in Alabama, Florida and Louisiana, unavoidable service delays are anticipated. FedEx is committed to providing service to the best of our ability and will continue to do so in areas that are accessible during this time.
So much for "When it Absolutely, Positively has to be there overnight" or "The World On Time".
From the FedEx website:
FedEx anticipates local delays in Alabama, Florida and Louisiana Mar. 1-4 because of Mardi Gras 2014 celebrations.
As a result of closed roads in Alabama, Florida and Louisiana, unavoidable service delays are anticipated. FedEx is committed to providing service to the best of our ability and will continue to do so in areas that are accessible during this time.
Monday, February 24, 2014
Workout Class Groupons
I don't know what the impossibly attractive lady in the above picture did to achieve that physique. Probably some combination of starvation and photoshop. But if it had anything to do with that ridiculous kettlebell, I will eat my hat.
Saturday, January 18, 2014
Hulu Privacy Fail
Hulu has recently come under fire
for illegally sharing users' viewing history with Facebook and other
companies. Because of this, I decided to check my account options to
see what kind of privacy concerns I might have. I was disappointed to
learn that Hulu is tracking the websites that I visit. I was even more disappointed that they have an Opt-Out rather than an Opt-In approach to this intrusion of your privacy. Reading the description of their policy, I am not even sure if I opt out now that I will be 100% out as they mention something about storing cookies on my machine. Does that mean I need to opt out on every computer that I use?
Sunday, January 05, 2014
I Wasn't Finished With That
Dear Waiter at Lucia's,
You did a great job for most of my lunch. You got my order right and re-filled my drink. But, without asking, you took my plate away that had food on it that I was still eating.
I'm sorry, but that unfortunate event lowered your tip from 20% to 15%.
Yours Truly,
Rants
You did a great job for most of my lunch. You got my order right and re-filled my drink. But, without asking, you took my plate away that had food on it that I was still eating.
I'm sorry, but that unfortunate event lowered your tip from 20% to 15%.
Yours Truly,
Rants
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