I recently started using Progress Car Insurance and I come to find out that they don't send you a copy of your policy or an insurance card. You can get digital copies if you need them. The part of that which annoys me the most is having to print out the insurance card to keep a copy in my car. For the amount of money they save by not mailing me a copy of the card equates to many more dollars wasted for me. It's a stupid pain-in-the ass policy.
They will tell you that you can just look it up in their app. Guess what, I don't want their app on my phone. I don't need another app on my phone. (Ah, this is the real motivation, to force me to use their app).
I also don't want to be fumbling with my phone trying to find the insurance information if I am in a car accident. There is always a chance your phone will go missing after a car accident. I was once in a car accident where another passenger in the car couldn't find the glass they were wearing because they were thrown out of the car.
This seems like an unnecessarily cut back in service. If there is another insurance company who wants to sell me car insurance that costs $2 more than my current service, but offers to provide a printed copy of the insurance card, please reach out.
BrianM
MikeB
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