My two year old Cuisinart Coffee Maker recently started to leak. It was a slow leak but became apparent when there was a puddle of water accumulating on the counter. While looking for troubleshooting advice in the user manual I was reminded that there was a three year warranty on the product. I called the Cuisinart customer service phone number listed in the manual, and after describing the situation, and concluding that the leak was inside the main unit itself and not the replaceable water reservoir, they agreed to replace the entire thing. I was told that I would have the replacement unit within 70-10 business days. I received it in only three days.
Kudos to Cuisinart on the great customer service!
BrianM
MikeB
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