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Thursday, November 10, 2005

Two Annoying Things about Vonage

After using Vonage for a few months now, I've become aware of two annoying things that they make no mention of when you sign up for the service.

1) Other people will not be able to identify you when you call. Your phone# comes up, but caller ID is for "Unknown Caller"

2) You must keep track of some other phone# in order to check your voicemail from outside your home. You can't call your phone# and then punch a code in to activate your voicemail. You dial this other phone# and then type in your phone#. It's really rather lame.

Vonage should have been more upfront about these items. They try to tell you that they are just like all other phone services, but they are not. And the fact that they don't provide access to information about their differences is underhanded.

That really pushes my buttons!

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