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Monday, March 05, 2007

Best Buy Sucks #3

According to the Hartford Courant, Best Buy has confirmed that they have an intranet site that can only be accessed by employees that looks almost identical to the internet site. Apparently, employees of Best Buy have used this intranet site to deny customers discounts that were advertised on the company's internet site. Could Best Buy be intentionally misleading customers by advertising one price on the internet, but then having sales people pull-up the identical looking intranet site inside the store with a different price? I certainly hope not, but it's hard to imagine that in a tech-savvy store like Best Buy, the salesperson couldn't have just checked the price displayed advertised on the web.

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